WEBVTT

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Hi,

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I’m Laura

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and I love travelling.

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Today I’m showing you
two important tips

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to make your next trip even better.

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Tip number 1

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Most of the time,
I’m the one

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who arrives late
at the airport

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but sometimes it’s the plane.

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In certain cases,
you can request a refund

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or compensation.

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On myconsumerrights.lu,
you’ll find more information

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and can learn about
your consumer rights.

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Tip number 2

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Take a photo of your suitcase

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before check-in.

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A card with your contact details

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can also help in case
your suitcase gets lost.

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I hope my tips
were helpful.