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Okay, please tell me I am not the only one who's ever been stuck at a train station

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way longer than expected!

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I plan a solo trip to discover a new city outside of Luxembourg,

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and then the train is delayed.

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You wait, you check the time, refresh the app,

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and suddenly what was supposed to be a short train ride

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turns into an hour long delay.

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What a lot of people don't know is, as a consumer,

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you actually have rights in situations like this!

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Did you know that if a train arrives late at its destination,

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you may be entitled to a compensation of up to 50 % of your ticket price?

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All of this and many other consumer rights

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are explained clearly on
myconsumerrights.lu.

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It's the official place to check what you are entitled to and how to claim it.

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Remember: the next time you're stuck waiting at a platform like this,

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you're not just waiting, you have rights!

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And check
myconsumerrights.lu
to know yours.