WEBVTT

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I just wanted to let you know something,

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to avoid stress and save money.

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I admit: It has already happened to me, too.

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I ordered something online.

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I thought everything looks serious. All easy.

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And suddenly, something seemed strange.

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After I had, of course, already paid,

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there was no more clear information and no proper tracking.

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That’s when I thought: Fabrice, this is a fake shop.

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I swear to you, these fake online shops look so professional nowadays.

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ou’re scrolling on social media and you come across them so easily,

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with offers that sound too good to be true.

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with offers that sound too good to be true.

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So, before you order anything,

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always check if the web address starts with HTTPS and that the little padlock symbol is there.

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Make sure the seller is identified, that there are contact details,

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and that terms and conditions are provided.

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If you want to know more about your rights as a consumer,

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check out myconsumerrights.lu.

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And keep this in mind: informing yourself does not mean being naive.

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Informing yourself simply means not being a fool.

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Okay ?